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Document Type

Poster

Department

Nursing

Abstract

Pre-visit planning is the process of collecting and organizing data prior to a patient appointment. The pre-visit planning process requires a team member to call the patient a week before the appointment through the use of a questionnaire form. This helps identify incomplete tests, screenings, immunizations and referrals that are currently outstanding. The pre-visit process results in scheduling needed appointments and lab work as well as gathering necessary information from the patient to streamline their upcoming visit. The use of pre-visit planning may result in improved patient satisfaction and decreased physician time with each patient visit.

Publication Date

11-3-2023

Comments

Suzanne Allman, RN; Melissa Tillman, RN; Breanne Thielges, RN; Melissa Diaz, RN; John Frewing, RN; Susan Bopp, RN; Ozlem Kadar, RN BSN

Primary Care Institute, Rochester Regional Health, Rochester, NY

Pre-Visit Planning in Primary Care

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