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Objective: The purpose of this pilot study is to examine patients' experience and satisfaction using telemedicine for knee and hip osteoarthritis care during the COVID-19 pandemic.
Methods: Adult patients seen via telemedicine for knee and/or hip osteoarthritis pain completed surveys through the REDCap online platform or pen/paper evaluating their experiences and satisfaction with telemedicine, assessed using yes/no and Likert scale questions. Demographic information was collected from the electronic medical record (EMR).
Results: 32 subjects (9 males, 23 females, mean age 63.2 years [SD = 12.2 years]) completed surveys. 90.6% of subjects stated that they were satisfied with the audio/video quality of their telemedicine visit. The majority of subjects responded favorably (agree or strongly agree) to survey statements about whether the doctor explained their condition/problem (93.8%), the subject understood their treatment (96.9%), the doctor answered their questions (93.8%), the doctor spent enough time during their visit (93.8%), the patient was satisfied with their telemedicine visit (90.6%), the patient was interested in future telemedicine visits (68.8%), and the patient would recommend telemedicine visits to others (78.1%).
Conclusion: Survey respondents expressed overall satisfaction and positive experiences with seeing a physiatrist for knee or hip osteoarthritis via telemedicine. Telemedicine has been demonstrated to be a useful tool for patient visits during the COVID-19 pandemic.
Lazaro RM, Smith KJ, Bawany MH, Barford N, Paul JH. A Pilot Study of Knee and Hip Osteoarthritis Patient Experience with Telemedicine During the COVID-19 Pandemic. Advances in Clinical Medical Research and Healthcare Delivery. 2021; 1(2). doi: 10.53785/2769-2779.1021.